05 erek Casino & Sportsbook Data Care

This page describes what we collect when you use 05 erek and how we keep that data protected. We at 05 erek take your privacy seriously because we hold sensitive information—your identity, payment details, account balance, and gaming activity. Our commitment is to handle this data transparently, use it only for legitimate business and legal purposes, and apply industry-standard encryption to keep it secure.

When you register on 05 erek to access our sportsbook (Liga 1, Piala AFF, Champions League), live-dealer tables (Blackjack, Roulette, Dragon Tiger), slots (Sweet Bonanza, Aviator, Gates of Olympus), or esports markets (Mobile Legends, Free Fire, PUBG Mobile), we collect personal and financial information. This document outlines exactly what we collect, why, who we share it with, and your rights regarding your data.

Our approach is practical and straightforward: we gather only what we need for account verification, payment processing, fraud prevention, and legal compliance. We do not sell your data to marketers, and we do not track you across unrelated websites. If you have questions after reading this policy, contact our support team through your account.

What we collect on 05 erek

We collect different types of information depending on how you use our platform. Our data categories are:

• Account registration data: Email address, username, password, full name, date of birth, phone number, and preferred language. This is mandatory to create your account.
• Identity and address documents: Government-issued ID (national ID, passport), proof of address (utility bill, bank statement, rental agreement). We use these for Know Your Customer (KYC) verification to confirm your identity and prevent fraud.
• Payment information: Bank account details or e-wallet identifiers for DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet transfers. We store this information securely and use it only to process deposits and withdrawals.
• Transaction history: Records of every deposit, withdrawal, and game session on 05 erek. This includes timestamps, amounts, game outcomes, and balances. We retain this for auditing, dispute resolution, and legal compliance.
• Device and access information: Your IP address, browser type, operating system, and login timestamps. We use this to detect suspicious activity and protect your account from unauthorized access.
• Communication data: If you contact our support team, we store your messages, our responses, and any attachments (such as photos of documents) to resolve issues and improve our service.

How we use your data

We at 05 erek use your data for specific, legitimate purposes:

• Account management: Creating and maintaining your account, verifying your identity (KYC), and managing your balance.
• Payment processing: Facilitating deposits and withdrawals through our payment partners (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment). Our payment processors see transaction data but not your full identity document.
• Fraud and security: Detecting unauthorized access, unusual transaction patterns, money-laundering indicators, and breach attempts. We may flag suspicious activity and request additional verification.
• Game operations: Running our sportsbook, live-dealer tables, slots, and esports markets. This includes settling markets, calculating winnings, and auditing outcomes.
• Legal compliance: Meeting anti-money-laundering (AML) regulations, sanctions screening, and reporting requirements. We may share data with authorities if legally required.
• Customer support: Resolving disputes, answering questions, and improving our service based on feedback from users in Jakarta, Surabaya, Bandung, Medan, and other regions.

Third-party processors and data sharing

We do not sell your data, but we do share it with trusted third parties who help us operate 05 erek:

• Payment processors: online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and our bank partners (mobile banking, local payment, online payment, e-wallet) see transaction details necessary to process your deposits and withdrawals. They follow their own privacy policies and data-protection standards.
• Identity verification providers: Our compliance team may use third-party services to validate your documents and cross-check your identity against public records and sanctions lists. These providers are bound by data-protection agreements.
• Customer support platform: Our support team uses secure ticketing systems to manage your inquiries. These systems are encrypted and accessible only to our authorized staff.
• Legal and regulatory authorities: If required by law, we provide data to government agencies, law enforcement, or financial regulators investigating fraud, money-laundering, or other unlawful activity.

We never share your gaming preferences, betting history, or account balance with unrelated third parties. Our payment partners and identity verifiers use your data only for the specific purposes outlined in their agreements with us.

Data retention and security on 05 erek

We retain your personal data as long as your account is active, plus a period of time after closure to comply with legal obligations (typically 5–7 years for financial records). We do not indefinitely archive inactive accounts. If you close your account and request permanent deletion of non-essential data, we honour that request except where law requires retention.

We protect your data using industry-standard encryption (SSL/TLS for data in transit) and secure storage (encrypted databases). Our servers may be located outside Indonesia, which means your data may cross borders for processing, backup, and redundancy. By using 05 erek, you consent to this international data transfer. We do not store your passwords in plain text; we hash them with strong algorithms so that even our staff cannot read them.

Cookies and tracking on our platform

When you visit or log into 05 erek, we use cookies to maintain your session, remember your preferences, and detect fraudulent access attempts. Cookies are small text files stored on your device. We use:

• Session cookies: Essential for keeping you logged in; they expire when you close your browser or log out manually.
• Security cookies: Help us detect unauthorized access and multi-factor authentication attempts.
• Preference cookies: Remember your language, timezone, and interface settings so you don't have to re-enter them.

We do not use third-party tracking cookies for advertising or analytics. We do not track your behaviour across unrelated websites. If you disable cookies in your browser, some 05 erek features (like staying logged in) may not work properly.

Children and age verification

Our 05 erek platform is for adults only. We do not knowingly collect data from anyone under the legal gaming age in their jurisdiction. During registration, you confirm that you meet the age requirement. If we discover that an account belongs to a minor, we suspend or terminate it immediately and may forfeit any balance.

Data breach notification and contact

If we become aware of a breach that compromises your personal data, we will notify you promptly through your registered email address. We will describe the nature of the breach, what data was affected, and what steps we've taken to secure your account. We do not publicly announce breaches unless required by law.

If you have privacy questions or wish to exercise your rights (access, correction, deletion), contact our support team through your 05 erek account. Provide clear details of your request, and we will respond within 10–15 business days. For data requests, we may ask you to verify your identity to prevent unauthorized disclosure.

Changes to this policy

We may update this privacy policy as our service evolves or as new regulations emerge. We will notify you of material changes via email or a prominent notice on our platform. Your continued use of 05 erek after changes become effective means you accept the updated policy. If you disagree with changes, you have the right to close your account.